Altcase Support

Frequently Asked Questions

How do I start a new fixed deposit in the Altcase app?

Navigate to the "Invest" section, select an FD that suits your requirements, enter the necessary details such as investment amount and tenure, and follow the prompts to complete the transaction.

How will I receive the interest amount?

The interest earned on your FD will be credited directly to the savings account linked to your FD.

What should I do if I am not sure which FD to invest in?

If you're unsure which FD to choose, use the "FD Finder" tool for personalized recommendations or consult with our expert for guidance.

How can I track my FD investments?

Use the "Passbook" feature in the app to check the details of your transactions, including investments and maturity dates.

How secure is my investment on the Altcase platform?

Altcase ensures the security of your investments through robust encryption and compliance with financial regulations. Your personal and financial data is protected at all times.

What happens after my fixed deposit matures?

After maturity, your FD can either be renewed with the same issuer and tenure or withdrawn. If withdrawn, the maturity amount will be credited to your linked bank account.